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Each account must have a unique email address associated with it. Please contact us if you need multiple accounts with the same email address (i.e. related family members).

Client Information

/ Middle Initial


( for Text Message Reminders )

Bill To Contact

/ Middle Initial

Log in Details

( If client is a minor, the legal guardian must enter their email address below. )

Between 8 and 40 letters and numbers

Challenge Questions

( These will be used to retrieve your password. Answers must be between 4 and 30 characters, cannot contain any spaces. )

( If you feel you must write down your questions in order to remember them, make sure to keep it in a safe place. )

Terms and Policy

Services provided at Jean Dunbar Counselling & Consulting (JDCC) include individual, family and couple counselling. JDCC specializes in work with families who have experienced trauma, domestic violence and high conflict custody and access. Work with children and adolescents include depression and anxiety issues, behavioural concerns, play therapy and Reunification counselling. Therapy with adults includes couple counselling, family of origin issues, parenting, anxiety and depression.

All service is strictly confidential and complies with the Freedom of Information Act (FOIP) and Personal Information Protection Act (PIPA). Confidentiality of all information acquired will be protected, except as required by law. Situations when confidentiality must be waived include the following:

1. Disclosure of the intent to physically harm oneself or another person
2. Disclosure of suspected child abuse or neglect
3. Court subpoena of client files and/or the therapist

I understand that records documenting the counselling /consultation services provided to me will be kept for a minimum of 10 years. Records are kept electronically and/or in a locked file cabinet in a locked room. Disposal of files will occur in a manner that ensures confidentiality.

Cancellation Policy
I understand that I am required to provide my therapist with at least 48 hours notice should I need to cancel or reschedule an appointment. There will be a full session charge if 48-hour advance notice is not provided.

I understand that I am responsible for payment of fees ( agreed upon fee at intake) at the time of the session and that can be paid by credit card, debit, cash or e-transfer. Any consultation with other professionals will be paid at the agreed upon fee.
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